What is AfyaConnect HMS?

AfyaConnect HMS is a cloud-based hospital management system built for Kenya and East Africa. It covers patient records, billing, SHA/NHIF claims, laboratory, pharmacy with barcode scanning, telemedicine with video, and emergency department management, all in one secure platform, so the clinical record and the money come from the same data.

Does AfyaConnect integrate with SHA and NHIF?

Yes. AfyaConnect has native SHA/SHIF/NHIF integration for submitting and tracking claims from inside the system, including member eligibility checks at registration, before the service is given, which is the only point at which an inactive membership can still be acted on.

Does AfyaConnect work with M-Pesa?

Yes. M-Pesa STK push is built into patient billing, and the pharmacy POS supports split payments combining cash and mobile money. Invoices are KRA eTIMS compliant.

What happens when the internet goes down?

AfyaConnect installs as a progressive web app and keeps working through an outage. Registrations, consultation notes and dispensing are stored locally and synchronise when the connection returns, which matters because in most of Kenya an unreliable line is the normal condition, not an exception.

How many facilities use AfyaConnect?

Over 40 healthcare facilities across Kenya and East Africa run on AfyaConnect, from single-doctor clinics to level 4 and 5 hospitals with pharmacy, laboratory, wards and theatre.

Can AfyaConnect manage multiple hospital branches?

Yes. A group can run several facilities under one account with per-facility data isolation, inter-facility referrals, stock transfers between branches, and consolidated reporting across the whole network.

How long does setup take?

A small clinic with one or two service points is usually live within a week. A level 4 or 5 facility with pharmacy, laboratory, wards and theatre typically takes three to six weeks, and most of that time is data migration and staff training rather than configuring software.

AfyaConnect HMS — Hospital Management System for Kenya

AfyaConnect is a complete hospital management platform built for Kenyan hospitals, clinics and pharmacies: patient records, SHA and NHIF claims, M-Pesa billing, pharmacy with barcode scanning, laboratory, telemedicine and AI-assisted diagnostics in one secure system.

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What we build

Hospital Management System for Kenyan Hospitals — The full hospital platform — registration through discharge, with SHA claims and M-Pesa billing wired into the clinical workflow rather than bolted on afterwards.
Pharmacy Management System for Kenyan Pharmacies — Barcode POS, a PPB-compliant controlled substances register that fills itself in, FEFO stock control and eTIMS invoicing — for a single chemist or a branch network.
SHA and NHIF Claims Software for Kenya — Eligibility checked before the service, claims assembled from the clinical record instead of retyped, and a tracker that tells you which claims are stuck and why.
Laboratory Information System for Kenyan Facilities — Order to result without paper: barcode sample tracking, turnaround times you can actually see, and critical results that have to reach a named human.
Telemedicine Software for Kenyan Clinics and Hospitals — Browser-based video consultations tied to the patient record, with nothing for the patient to install and M-Pesa payment inside the same flow.
Electronic Medical Records for Kenyan Facilities — One patient record that follows the patient across every department, with access control and an audit trail that satisfies the Data Protection Act.
Rehab Centre and Mental Health Software for Kenyan Facilities — Withdrawal scoring that triggers the right PRN order, structured therapy and progress reviews, aftercare check-ins, and residential billing with deposits and cover limits.
Maternity and MCH Software for Kenyan Facilities — One record from the first antenatal visit through labour, birth, the newborn unit and postnatal care, with immunisation and family planning registers that fill MOH 711 for you.
Diabetes and Hypertension Clinic Software for Kenya — Hypertension and diabetes registers whose control rates match your DHIS2 dashboard, with treatment protocols, complication screening and follow-up for patients who stop coming.
KHIS and MOH Reporting Software for Kenyan Facilities — Monthly MOH returns and the IDSR weekly report counted from what clinicians already recorded, checked by your records officer, then sent to KHIS.
Hospital Queue and Patient Flow Management for Kenya — See where every patient is, how long they have waited and which service point is backing up, live, without anyone walking the corridors.

Where we work

Hospital management system in Nairobi — Nairobi County
Hospital management system in Mombasa — Mombasa County
Hospital management system in Kisumu — Kisumu County
Hospital management system in Nakuru — Nakuru County
Hospital management system in Eldoret — Uasin Gishu County
Hospital management system in Thika — Kiambu County
Hospital management system in Nyeri — Nyeri County
Hospital management system in Machakos — Machakos County
Hospital management system in Kakamega — Kakamega County
Hospital management system in Kisii — Kisii County
Hospital management system in Meru — Meru County
Hospital management system in Kericho — Kericho County
Hospital management system in Embu — Embu County
Hospital management system in Garissa — Garissa County
Hospital management system in Malindi — Kilifi County
Hospital management system in Kitale — Trans Nzoia County
Hospital management system in Bungoma — Bungoma County
Hospital management system in Nanyuki — Laikipia County

Case studies

A Level 4 Hospital Moving Off Paper Records — A 60-bed county facility running paper registers and one much-loved Excel workbook. What the sequencing looked like, and the week that went badly.
A Three-Branch Pharmacy Group and the PPB Register — Three branches, three stock books, three hand-written controlled drug registers and an owner who could not see any of them without driving.
A Clinic Group Fixing a Broken SHA Claims Cycle — Four sites, a rejection rate nobody had actually measured, and a claims clerk reconstructing encounters from paper files three weeks after the fact.
A Rural Mission Hospital on an Unreliable Connection — Intermittent power, worse internet, outreach clinics on phones two hours from the main site, and one clinical officer administering the whole thing.

Guides for Kenyan healthcare facilities

How to Submit SHA Claims Online in Kenya — A practical walkthrough of submitting SHA claims online in 2026, from member eligibility checks to reimbursement tracking, and how to avoid the rejections that delay payment.
NHIF to SHIF: What Kenyan Hospitals Need to Know — A clear breakdown of the move from NHIF to SHIF for Kenyan facilities, registration, contracting, claims differences, and the operational changes that matter.
The PPB Controlled Substances Register Explained — What the PPB controlled substances register requires, how inspections actually go, and how a digital dispensing log keeps your pharmacy defensible.
Adding M-Pesa STK Push Billing to Your Clinic — How M-Pesa STK push turns clinic billing cashless, the patient experience, what setup involves, and why it cuts reconciliation work.
Choosing a Hospital Management System in Kenya (2026) — What actually matters when choosing an HMS in Kenya, the local integrations generic systems miss, the questions to ask vendors, and how to avoid an expensive mistake.
KRA eTIMS for Pharmacies: What You Need to Do — A plain-language guide to KRA eTIMS for pharmacies, what must be transmitted, how it works at the counter, and how to stay compliant without slowing the queue.
Electronic Medical Records vs Paper: Is It Worth It? — The honest trade-offs between electronic medical records and paper files for a Kenyan clinic, what actually improves, what to watch for, and how to switch without chaos.
How Kenyan Clinics Can Offer Telemedicine — What it really takes for a Kenyan clinic to offer video consultations, the setup, the workflow, billing, and how to add telemedicine without a separate paid service.
How Much Does a Hospital Management System Cost in Kenya? — What Kenyan hospitals, clinics, and pharmacies actually pay for management software in 2026, by facility size, what inflates the price, and the questions to ask before signing.
Moving From Paper or Excel to a Hospital Management System — For facilities still running on paper files or Excel sheets: a clear-eyed look at what actually changes when you switch, what it costs, and how to migrate without disrupting care.
Choosing a Laboratory Information System in Kenya — What a laboratory information system actually needs to do in a Kenyan facility, from sample tracking to turnaround time, and why a lab that isn’t connected to records and billing is still half-manual.
Data Protection Act Compliance for Kenyan Hospitals — What Kenya’s Data Protection Act actually requires of a hospital or clinic holding patient records, consent, breach notification, and the data isolation questions to ask any software vendor.
Stopping Pharmacy Stockouts Before They Happen — Stockouts are rarely a supply problem, they’re a visibility problem. How reorder alerts, FEFO stock rotation, and real-time inventory stop a pharmacy from finding out it’s out of stock at the counter.
Choosing a Hospital Management System in Uganda — What actually matters when a Ugandan hospital or clinic evaluates hospital management software, mobile money integration, offline reliability, and the regional realities generic systems miss.
Appointment Scheduling for Kenyan Clinics, Done Right — Why a diary or WhatsApp booking system stops working past a certain patient volume, and what a real scheduling system should do, reminders, walk-in balancing, and a record tied to the visit.
Choosing a Hospital Management System in Tanzania — What actually matters when a Tanzanian hospital or clinic evaluates hospital management software, mobile money billing across three networks, NHIF claims, and offline reliability outside Dar es Salaam.
Choosing a Hospital Management System in Rwanda — What actually matters when a Rwandan hospital or clinic evaluates hospital management software, mobile money billing, community-based health insurance claims, and multi-facility reporting.
Choosing a Hospital Management System in Ethiopia — What actually matters when an Ethiopian hospital or clinic evaluates hospital management software, Telebirr and bank-linked mobile billing, CBHI claims, and offline reliability where connectivity is least predictable.
Submitting Mutuelle de Santé and RSSB Claims in Rwanda — For a Rwandan facility, most patients aren’t paying cash, they’re covered by Mutuelle de Santé or an RSSB scheme. A practical walkthrough of getting claims right, and the mistakes that most often delay reimbursement.
Choosing a Hospital Management System in Burundi — What actually matters when a Burundian hospital or clinic evaluates hospital management software, Lumicash and EcoCash billing, CAM/MFP claims, and French-language usability.
Choosing a Hospital Management System in South Sudan — What actually matters when a South Sudanese hospital or NGO-run facility evaluates hospital management software, offline-first operation, cash-dominant billing, and donor reporting.
Choosing a Hospital Management System in DR Congo — What actually matters when a DRC hospital or clinic evaluates hospital management software, fragmented mobile money, dual-currency billing, and connectivity that varies enormously by region.
Choosing a Hospital Management System in Somalia — What actually matters when a Somali hospital or clinic evaluates hospital management software, mobile-first billing on EVC Plus and Zaad, and why insurance claims matter less here than fast, confirmed payment.
The Digital Health Act 2023: What It Means for Your Hospital System — The Digital Health Act changed what a hospital system in Kenya has to do. A plain-language guide to interoperability, the Shared Health Record, FHIR and the questions to put to your vendor.
KHIS Monthly Reporting for Kenyan Facilities: MOH 705, 711, 717 and 706 — What each monthly MOH return contains, why the numbers so often disagree with the facility's own records, and how to produce them from the clinical record instead of tally sheets.
IDSR Weekly Reporting in Kenya: What Facilities Need to Know — Which diseases must be reported immediately, what goes in the weekly return, why zero reporting matters, and how alert thresholds turn routine data into an early warning.
KenyaEMR or a Hospital Management System? An Honest Comparison — KenyaEMR is very good at what it was built for. A hospital management system is built for something else. Here is how to tell which problem you have, and why many facilities run both.
Hypertension Control with WHO HEARTS: A Practical Guide for Kenyan Clinics — Hypertension is common, cheap to treat and badly controlled. HEARTS is the WHO approach that fixes the last part. What it asks of a clinic, and how to measure whether it is working.
Kenya Health Facility Levels 1 to 6, and the Software Each One Needs — A dispensary and a county referral hospital need very different systems. A guide to Kenya's six facility levels and the software modules that make sense at each.

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